So. Frustratinks.
This is the second time in a month that my cable has been affected by the silly twats at Cogeco. The first time, someone moved in upstairs and when they hooked up her cable (switching some switch in a box outside our building) they in turn knocked mine out.
Fine. Whatevs. I go four days without cable until they can send a technician over to flip said outside switch. Chicky on the phone told me I wouldn't have to be there, that it was an outside issue, and that technician man could fix it without having to be let into the apartment. She was right.
This time around I dropped my cable package to receive fewer channels, and dude came on Wednesday to flip another switch. Coincidentally, since Wednesday my TV has been fuzzy. So I call this morning (first time I could get to it with working nights and wedding hoopla), and dude on the phone tells me to unhook my VCR, blah blah blah, and if that doesn't work, I'd have to be in my apartment from 12-5 on this Wednesday for another service call. When I pointed out the last time I wasn't needed--that I was specifically told I didn't have to be in my apartment and that this was an outside issue--he says I'm wrong.
To which I say, "So, what you're suggesting is that it's just a coincidence someone was here working on the cable outside on Wednesday, and since Wednesday I haven't had cable? Wouldn't it make sense that this is an outside issue, and not an inside issue?"
To which he says, "No."
Dumb @ss. I have to call back tonight to tell them I've unhooked my VCR, and plugged the cable line directly into the wall. I then have to confirm the need for a service call. But I think I might go to the mattresses on this one though, asking to speak to a manager, because I've now been paying for a months worth of cable when I haven't actually had it for more than half of the time.
What do you think? Advice?

























